Support

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All Support Articles

Does MAP Authority work on Amazon marketplaces outside the US?

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How do I change my subscription plan?

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What is your refund policy?

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When will my credit card be billed each month?

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How does your pricing compare to similar MAP software?

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I do not sell products through Amazon retailers, will this help still help?

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What if I sell my products through two or three step distribution?

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What if I don’t know who all my Amazon retailers are?

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Does MAP Authority work if I also sell my products through Vendor Central?

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When new items are added to my Seller Central catalog will this update automatically in MapAuthority?

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What part numbers or SKUs are shown on agreements?

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My catalog is large, messy, and outdated. Do I have to use my entire Seller Central catalog when creating an agreement?

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Do I need a Seller Central account to sync my catalog?

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How does MAP Authority verify brand ownership?

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What information is required to register as a brand?

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How long is the account setup process?

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How do retailers invite brands to MAP Authority?

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What’s in it for retailers?

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What happens when I accept a MAP Agreement?

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Does MAP Authority give brands permission to change my prices at any time?

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Can brands view or see my Seller Central catalog information?

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Will MAP Authority enforce hijacked or counterfeit listings?

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What does a retailer acceptance entail?

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Does MAP Authority work if my retailers are using repricing software?

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How do I invite retailers to MAP Authority?

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Can I have multiple MAP Agreements for different retailers or product categories?

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What concerns will my retailers have about enrolling in MAP Authority?

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I also sell my products on Seller Central. Is this a problem?

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Is MAP Authority a legally binding agreement?

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Does MAP Authority violate any antitrust laws?

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Can retailers opt-out of participation at any time?

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After retailer acceptance, how long does it take for enforcement to occur?

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How long does enforcement take after a MAP violation attempt is made?

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Are notifications sent when MAP violation attempts occur?

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Are MAP violation attempts documented or recorded?

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How do I reset my password?

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Does MAP Authority work on other marketplaces other than Amazon?

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What Amazon data does MAP Authority access?

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Is MAP Authority secure?

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Does MAP Authority use any scraping or black hat techniques?

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Does MAP Authority share my Amazon data?

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Is the use of MAP Authority authorized by Amazon?

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How are payments made?

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Can retailers accept partial agreements?

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When does enforcement occur?

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